customers

Tammy M. gets the same service at a fraction of the price with Ting Mobile

Richard Howard • July 23, 2020

Until four years ago, Tammy was a Sprint customer. However, she realized her monthly mobile bills were just too high. Luckily, her son saw an ad for Ting Mobile on the Internet. They both thought it sounded like a smarter way to do mobile and decided to make the switch. 

It turns out that was definitely the right choice. Tammy and her two family members now save $150 on their monthly bill compared to her previous provider. Importantly, Tammy also reports that she’s receiving the exact same coverage and quality of service as she did before with the large service provider. 

Knowledgeable mobile customer support with real people

When asked what her favorite thing about Ting is, she said, “I love the value for the exact same service, but their customer service is second to none. When you call, a real person answers the phone. No automated menus to go through, just a knowledgeable support team that makes things easy to understand. On top of that, they are extremely polite and helpful.”

Tammy recalled an interaction with our support team that stood out in her mind. “When I purchased a new phone for my son for Christmas, they sent me out a free SIM card and walked me through, step by step, on getting his phone up and running. They were very knowledgeable, patient, and helpful.”

She didn’t pull any punches when giving advice to anyone hesitant to switch to Ting. “Stop throwing your money away! I get the exact same coverage and service at a fraction of the price.” 

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